Our concierge team isn’t just staff—they are the orchestrators of indulgence, the maestros of mirth, and the instigators of your most unforgettable playa experiences.
Trained in the fine (and often absurd) art of hospitality, they exist solely to elevate your stay, ensuring that every interaction leaves you feeling delightfully pampered. Whether it’s a gentle dusting-off after an epic journey, a playful tuck-in service at bedtime, or fulfilling whims you didn’t even know you had, our concierge is here to turn fantasy into reality—one indulgent request at a time.

⬗ Whims, Wishes & Wildest Dreams ⬗
⬗ Consider Them Granted ⬗
Our staff members, each with decades of training in the fine arts of hospitality, offer a variety of amenities.
- Fulfilling your every desire (subject to availability)
- Emotional baggage check-in – lighten your load, literally and figuratively
- Playa dust brush-down service – because a little dust is charming, but a lot is a lifestyle choice
- Ink tattoo stamping – a temporary mark of your Grand Hotel experience, on the body part of your choosing
- Guidance and excursion planning – let us direct you toward your next adventure
- Bike valet service – for when your noble steed needs a proper parking spot
- Playful room service – surprises await those who dare to order
- Flogging sessions – just the right amount of encouragement
- Bedtime stories with tuck-in service – because even the most seasoned adventurers deserve a soothing